Where are Crosstown doughnuts made?
Crosstown doughnuts are made at our owned-and-operated bakery is in Vauxhall, South London. We are scratch bakers and make our doughnuts fresh every single day. Read more about us here.
Where can I buy Crosstown doughnuts from?
Our flagship store is in Soho. We also have stores in Shoreditch, Camden and Victoria and Mayfair. We sell regularly in markets around London such as Broadway Market, Leather Lane and Spitalfields Market. We supply a number of independent cafes, restaurants and concept stores around London, as well as the likes of Air New Zealand, Wholefoods Market and Selfridges. Keep up to date on where you can find us by visiting our Locations page.
Where can I find your allergen information?
See our Allergen information page for information.
- All of our doughnuts contain: Gluten, Lactose, Egg Yolk, Soya and may contain traces of nuts.
- Our Peanut Butter & Berry doughnut contains peanuts. Other seasonal flavours may also contain nuts or peanuts.
- All of our doughnuts are suitable for vegetarians.
- We also have a vegan range, with alternating flavours, that is available Fridays, Saturdays and Sundays. Coconut butter and chia seeds have replaced butter and eggs in the dough, with oat milk, dairy-free dark chocolate and silken tofu being used in the glazes and fillings to achieve similar tastes and textures to Crosstown’s vegetarian doughnut flavours. The production process has also been amended to avoid cross-contamination between the vegan and vegetarian doughnuts; whilst they are still made in the same bakery, all equipment and surfaces are sterilised before the vegan doughnuts are made and then fried in separate oil.
- None of our current offerings are gluten free.
Do you have nutritional information?
Our doughnuts are all made fresh daily by hand using the best ingredients we can find. With the varied sizes and weights that come with artisan products, we’re unable to provide solid nutritional information. Our hybrid sourdough has less fat absorption when deep-fried due to the stronger crumb. All of our fillings, jams, toppings and glazes are made in-house from scratch. None of our doughnuts contain any trans fat.
Do these contain….?
See allergen information for a breakdown of allergens in each flavour. All the doughnuts are produced in the same bakery. We take all responsible measures to reduce cross-contamination, however we cannot guarantee the absence of any allergen in the product. If you require a specific ingredients list, this can be obtained from us by emailing firstname.lastname@example.org.
Do you do gluten free doughnuts?
We do not produce gluten free doughnuts.
Are any of your doughnuts vegan?
We have just launched a vegan range with alternating flavours, that is available Fridays, Saturdays and Sundays. Coconut butter and chia seeds have replaced butter and eggs in the dough, with oat milk, dairy-free dark chocolate and silken tofu being used in the glazes and fillings to achieve similar tastes and textures to Crosstown’s vegetarian doughnut flavours.
Can I eat them tomorrow?
All our doughnuts are hand made fresh every day and have no preservatives, so we highly recommend eating them on the day purchased.
Should I keep them in the fridge?
Not necessarily. The doughnuts should be kept ambient (room temp), but as per above, they are best consumed on the day of purchase.
For cut off times and ordering issues please visit our Ordering page.
What if there is a problem with my order?
It’s very rare there will be any problems however, if there is any issue, we will contact you on the phone number or email address provided.
I’ve forgotten to mention something about my order, how can i get in contact with you?
You can contact us by emailing email@example.com. Our office is open Monday to Friday, 9am-6pm so you may receive a slower response on weekends.
For cut off times and delivery details or issues please visit our Delivery page.
What are your delivery times?
Our delivery window is from 8.30am to 2pm, Monday to Sunday, however, we may deliver earlier on occasion (if we are able to). London is a very busy place and we have no control over traffic conditions so are unable to provide a more narrow delivery window. If you need an item delivered for a specific time, please contact us.
Do I need to be there to accept delivery?
Where delivery is requested, it is the customer’s responsibility to ensure a complete and correct address is supplied, along with a correct phone number for contact. It is also the customer’s responsibility that there is someone to accept the delivery at the address. Crosstown cannot accept responsibility for late or missing deliveries due to insufficient or incorrect information supplied, or because there is no-one to accept delivery. Please note if the recipient is unable to accept delivery, we will endeavour to leave it in a safe place or with a neighbour/co-worker. If our drivers are directed to a loading bay, we cannot accept responsibility for how the doughnuts are handled. Finally, be advised that as it is a freshly made product, we are unable to re-deliver.
What if I need to leave a note about delivery?
If you have any additional information or special requests e.g. ‘Leave with security at front desk’, you will be given the opportunity to add this in during the checkout process.
How much does delivery cost?
Currently pre-orders within our delivery zones are free. Same day / on demand orders will incur a fee. We may be able to deliver outside these areas for an additional charge.